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Payments & Finance
Head of Payments
The Head of Payments makes sure customers can pay in and get paid out, quickly and in every market. This role chooses providers, raises approval rates and keeps payment costs and risk under control.
What the role does
- Select and manage payment providers and acquirers
- Improve approval rates and checkout conversion
- Set up payout flows and limits
- Reconcile settlements with finance
- Work with risk and compliance on fraud and chargebacks
Skills and tools
Card acquiring, alternative payment methods and open bankingPayment routing and cascadingChargebacks and fraud toolsSettlement and reconciliationProvider negotiation
Ideal background
- Led payments in a high-volume online business
- Integrated several providers across different countries
- Works well with tech, finance and compliance
Hiring mistakes to avoidFor companies
| Mistake | What happens | How to avoid it |
|---|---|---|
| Hiring for integrations only | Providers are connected but approval rates stay low | Ask how they improved approval rates, with numbers |
| No payout experience | Slow withdrawals and unhappy customers | Check experience with payout operations and limits |
Advice for candidatesFor candidates
Quantify your impact: approval rate gains, cost per transaction reductions and markets launched.
Open positions (0)
No open positions for this role right now. Send your CV and we'll contact you when one opens.